Customer Service

Contact Us
(410) 745-0345
104 RAILROAD AVENUE ST. MICHAELS, MARYLAND 21663
Need directions to the store? Find them here.

EMAIL:
FOR GENERAL INFORMATION: info@simpaticostmichaels.com
FOR ORDERS: sales@simpaticostmichaels.com

Shipping and Returns

All purchases will be shipped via UPS Ground unless otherwise specified.
Please note: We cannot ship to P.O. boxes.

Please call for a quote on any of the following additional shipping services:
Saturday Delivery
3 Day Select
2nd Day Air
Next Day Air

Shipping Chocolate in Warm Climates & Seasons
Between the months of May and October or when shipping to a warm climate, chocolate needs to be shipped next day or 2nd day to prevent melting.

The Delivery Address
Please remember ground shipping can take up to 6 business days to arrive. Please be sure to provide us with complete and accurate delivery information including an accurate zip code. We will have to charge a $15.00 address correction charge if a bad address or zip code is supplied.

RETURNS Due to the unique and handcrafted nature of our products, returns are honored for store credit only and must be made within 5 days of purchase; products must be in new and unused condition and must be accompanied by a hard-copy of the original owner invoice.

Store Credit will be issued only after returned goods are received, inspected and found to be in new and unused condition.

BACKORDERS

Since all of our products are handmade and handpainted by small family owned companies in Italy, there may be times when an item on your order may be placed on backorder. If your item is backordered we will notify you and provide you an estimated time of delivery. You may choose to cancel your order at that time if the delivery time is not acceptable.

DAMAGED MERCHANDISE

If your order has been damaged while in transit, please keep the merchandise along with the original packing and call our Customer Service number 410-745-0345.

You may also use the form below to submit your question or inquiry:
Name:
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Comments:
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Simpatico, Italy's Finest

A charming piece of Italy in the heart of St. Michaels, Maryland

104 RAILROAD AVENUE - ST. MICHAELS, MARYLAND 21663 - (410) 745-0345

Come See Us!
We are open:
Monday, Tuesday & Thursday: 10am-5pm
Wednesday: 10am-7pm with our Organic Farmers Market on the patio from 4pm to 7pm
Friday: 10am-6pm
Saturday: 10am-7pm Sunday: 10am-6pm
or please call 410-745-0345 or 610-209-5409 for an appointment.

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Toasted Almonds with Truffle & Salt
Toasted Almonds with Truffle & Salt
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NEW! Sartorelli Crispy Hazelnut & Raisin Cookies
NEW! Sartorelli Crispy Hazelnut & Raisin Cookies
$8.99

NEW! Sartorelli Crispy Chocolate with Hazelnut Cookies
NEW! Sartorelli Crispy Chocolate with Hazelnut Cookies
$8.99

Gluten-Free Hazelnut “Drolo” Cookies
Gluten-Free Hazelnut “Drolo” Cookies
$13.95

Roland Comtois' Journey to Italy DEPOSIT
Roland Comtois' Journey to Italy DEPOSIT
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Bellini Party Pitcher
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Pasta Sauces 17.6oz jars
Pasta Sauces 17.6oz jars
$8.95

Limoncello Cup Limoni
Limoncello Cup Limoni
$12.00

Cipriani Bellini Mix Special!!! SAVE 10% On A Case Of 24 Bottles
Cipriani Bellini Mix Special!!! SAVE 10% On A Case Of 24 Bottles
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SIMPATICO GIFT CERTIFICATES
PERFECT FOR ANY OCCASION!

certificates

Columbus Day WineFest 2017

Saturday and Sunday

October 14th & 15th

Noon - 5pm


For more information, please check out our Events page
 


Online Payments