Customer Service

Contact Us
(410) 745-0345
104 RAILROAD AVENUE ST. MICHAELS, MARYLAND 21663
Need directions to the store? Find them here.

EMAIL:
FOR GENERAL INFORMATION: info@simpaticostmichaels.com
FOR ORDERS: sales@simpaticostmichaels.com

Shipping and Returns

All purchases will be shipped via UPS Ground unless otherwise specified.
Please note: We cannot ship to P.O. boxes.

Please call for a quote on any of the following additional shipping services:
Saturday Delivery
3 Day Select
2nd Day Air
Next Day Air

Shipping Chocolate in Warm Climates & Seasons
Between the months of May and October or when shipping to a warm climate, chocolate needs to be shipped next day or 2nd day to prevent melting.

The Delivery Address
Please remember ground shipping can take up to 6 business days to arrive. Please be sure to provide us with complete and accurate delivery information including an accurate zip code. We will have to charge a $15.00 address correction charge if a bad address or zip code is supplied.

RETURNS Due to the unique and handcrafted nature of our products, returns are honored for store credit only and must be made within 5 days of purchase; products must be in new and unused condition and must be accompanied by a hard-copy of the original owner invoice.

Store Credit will be issued only after returned goods are received, inspected and found to be in new and unused condition.

BACKORDERS

Since all of our products are handmade and handpainted by small family owned companies in Italy, there may be times when an item on your order may be placed on backorder. If your item is backordered we will notify you and provide you an estimated time of delivery. You may choose to cancel your order at that time if the delivery time is not acceptable.

DAMAGED MERCHANDISE

If your order has been damaged while in transit, please keep the merchandise along with the original packing and call our Customer Service number 410-745-0345.

You may also use the form below to submit your question or inquiry:
Name:
Email:
Comments:
Type the characters below in the order in which they appear:
   

Simpatico, Italy's Finest

A charming piece of Italy in the heart of St. Michaels, Maryland. - 104 RAILROAD AVENUE - ST. MICHAELS, MARYLAND 21663 - (410) 745-0345

Come See Us!
We are open Monday's on holiday weekends 10-5, Friday, Saturday and Sunday 10-5, or please call 410-745-0345 or 610-209-5409.

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Bestsellers

JOY Ornament - Roland Comtois Line by Rampini
JOY Ornament - Roland Comtois Line by Rampini
$36.00

Saints Peter and Paul Tear Shape Ornament Medium Size
Saints Peter and Paul Tear Shape Ornament Medium Size
$28.00

"Soul Silks" Scarf by Italian Artist Josephine Comodi
"Soul Silks" Scarf by Italian Artist Josephine Comodi
$295.00

"Soul Silks" by Italian Artist Josephine Comodi
"Soul Silks" by Italian Artist Josephine Comodi
$295.00

"Soul Silks" by Italian Artist Josephine Comodi
"Soul Silks" by Italian Artist Josephine Comodi
$295.00

Red Crab Limoncello Cup
Red Crab Limoncello Cup
$12.00

"I Love You" Ornament from Roland Comtois
"I Love You" Ornament from Roland Comtois
$28.00

Red Crab Small Tear Ornament
Red Crab Small Tear Ornament
$28.00

"Believe" Ornament
"Believe" Ornament
$28.00

Roland Comtois' Journey to Italy DEPOSIT
Roland Comtois' Journey to Italy DEPOSIT
$1500.00

Bellini Party Pitcher
Bellini Party Pitcher
$79.00

Pasta Sauces 17.6oz jars
Pasta Sauces 17.6oz jars
$8.95

Limoncello Cup Limoni
Limoncello Cup Limoni
$12.00

Cipriani Bellini Mix Special!!! SAVE 10% On A Case Of 24 Bottles
Cipriani Bellini Mix Special!!! SAVE 10% On A Case Of 24 Bottles
$63.72


SIMPATICO GIFT CERTIFICATES
PERFECT FOR ANY OCCASION!

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